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On-Premise Customers: Self-Service Portal
On-Premise Customers: Self-Service Portal

Start a conversation with us about any enablement or support topic via the Messenger on our website.

Updated over a week ago

Your Self-Service Portal Account

Why

With your self-service portal account you will

  • have one channel for our communication

  • get a single place where you can raise feature requests and provide bug reports

  • have access to the latest news and releases

Login

Go to setup.piplanning.io and login with your account

Create your account

Follow these instructions to create your self-service portal account

You only need to create one account for your organization. Within the portal you can invite further users to give them access.

Messenger - Your Single Point of Contact

While you can still reach out to us sending an email to [email protected], using the portal messenger is a more convenient and a faster way to get the answers you need.

Logged in, you can invite more piplanning.io users to have access to the self-service portal.

At the bottom right you can open the messenger

Home

Fast access to

  • Start a conversation

  • Our help center

Messages

Find ongoing and past conversations. Ask us any question, raise feature requests and bug reports.

News

Latest news on new features and releases

Help

Access to our help center within the portal

The search functionality is very powerful!

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