Supported field types
piplanning.io will look for a field named Story Points on the Jira Create Issue Screen of the Issue Types that are synchronized (on the #3 Team Board). If that Story Points field is found [on the Create Issue Screen], it will use that field to sync the Story Points entered on a Sticky Note to Jira (bi-directional).
We support two different field types in Jira:
Numeric field
Options (Single Select) field
This field must have numbers as options (0, 0.5, 1, 2, 3, 5...)
Custom Field Story Point field type
If you use a custom field type or other field type for Story Points which is not named Story Points, you can define that custom field type per Jira Project mapping in the ALM Connection | Team Mapping page.
You need to specify your field in the following syntax:
|
Troubleshooting: Story Points are not synced to stickies on the Team Board?
Make sure that you have the field named Story Points on the default (or Create) Issue Screen in the Jira Project you are using. Make also sure that the Custom Field named Story Points is available on the Issue Type you want to sync (check Custom Field Settings in Jira for that).
Keep in mind that we cache the available fields in Jira for up to 45 seconds.
Make sure that you wait at least 45 seconds after you have changed something in Jira. If you are working with an existing PI Session already setup with Jira, restart the sync to clear additional caches.