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How To: Find Team Field values in Jira

Our tips on how to find the values for Custom Fields in Jira Software for the ART or Team Mapping

Updated over a week ago

I will share with you what we know about how to find the values to insert in the JSON syntax when completing the Team and ART field mappings in the ALM Connections or #5 ART Backlog Board* configuration (*only for single ART PI sessions). The two approaches I know for an end user are:

  1. Jira Issue Export XML option

  2. Jira Software REST API in the browser or tool of choice

Find Custom Field values in Jira Issue Export XML

  • Open a Jira Issue (Story, Epic) that has the fields we want to use in the Team field mapping.

  • Click the Actions menu with the three ellipsis ... in the top right corner.

  • Select Export XML at the bottom of the Actions dropdown menu.

  • Search the XML to find the Custom Field ID and the associated value or ID associated with it. This is the value to use in the JSON syntax for Team field mapping.

Figure I: Jira Issue Export XML menu option.

Find Custom Field values in Jira Issue REST API call

  • Prerequisite: Edit the following URL by replacing the values inside the angle brackets. http://<subdomain>.atlassian.net/rest/api/3/issue/<issue-key>

  • Copy and paste the URL below into a browser window. Note: please, be sure to have another browser tab open that is logged in and authenticated to Jira Software.

  • The JSON response to that URL will be displayed in the browser. Either use the find function (Cmd+F) in your browser to search the JSON response or copy the JSON into a text editor of your choice to easily parse the JSON

Example: Parsing the XML or JSON for Jira Team field

An example of the new Jira Team field being used for the Team field mapping

JSON Syntax:

  • ALM Connections > Team Mapping > Team field (optional)

{"customfield_10001": "368af42c-e023-44b2-842c-321c83efb687"}

  • ALM Connections > ART Mapping > Team field mapping (Solution Train)

  • SAFe PIs > Session > #5 ART Backlog Board > Team field mapping (single ART)

{"368af42c-e023-44b2-842c-321c83efb687"}

  • You can find the Jira Team ID value in the XML as follows:

  • You can find the Jira Team ID in the JSON as follows:

Example: Parsing the XML or JSON for Single-Select Custom field

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